Privacy Policy at ad111

Our Commitment to Your Privacy

At ad111, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard information about you when you access or use our platform — including our website, mobile interface, games, sports betting services, and payment features available to players in Bangladesh.

By registering an account or continuing to use ad111, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with any part of this policy, please discontinue use of the platform immediately and contact our support team.

Information We Collect

We collect information you provide directly to us, as well as data gathered automatically when you use our services. This allows us to verify your identity, process transactions, and deliver a secure gaming experience tailored to Bangladeshi players.

Personal Information You Provide

• Full name, date of birth, and national identity details required for age and KYC verification (players must be 21 or older).
• Contact details such as email address, phone number, and residential address in Bangladesh (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, etc.).
• Account credentials including username and encrypted password.
• Payment and financial information linked to bKash, Nagad, Rocket, Upay, or bank accounts (Dutch-Bangla Bank, BRAC Bank, City Bank, etc.) used for deposits and withdrawals.
• Copies of government-issued identification documents submitted during the account verification process.

Data Collected Automatically

• Device and browser information, IP address, operating system, and session identifiers.
• Gameplay data including bet history, game preferences, win/loss records, and time spent on each game.
• Cookies and similar tracking technologies used to enhance your browsing experience and remember platform preferences.

How We Use Your Information

ad111 uses the information we collect for a range of legitimate purposes that support the delivery, security, and improvement of our services to players across Bangladesh:

• To create and manage your player account, including identity verification (KYC) and age checks to ensure all players are 21 years or older.
• To process your deposits and withdrawals via bKash, Nagad, Rocket, Visa, Mastercard, and other supported payment channels.
• To deliver our cricket betting, live casino, slots, crash game, and sports betting services tailored to your activity and preferences.
• To send you account notifications, transaction confirmations, bonus updates, and customer support communications.
• To detect, prevent, and investigate fraudulent activity, money laundering, unauthorized access, and other security threats.
• To comply with applicable laws and regulations, and to respond to lawful requests from competent authorities.

Sharing Your Information

ad111 does not sell, rent, or trade your personal information to third parties. We share data only when necessary, and only under the following limited circumstances:

• With trusted payment processors and financial partners (such as bKash, Nagad, Rocket, and card networks) to facilitate secure transactions.
• With game technology providers and platform vendors strictly for the purpose of delivering games and services on the ad111 platform.
• With law enforcement, regulatory bodies, or government agencies when required by applicable law or in response to a valid legal order.

All third parties we work with are contractually obligated to handle your data with confidentiality, implement appropriate technical safeguards, and use it only for the purposes for which it was shared.

Payment Data & Financial Privacy

When you make a deposit or withdrawal on ad111 using bKash, Nagad, Rocket, or a bank card, your payment details are processed through encrypted, industry-standard secure channels. We do not store full card numbers, mobile banking PINs, or one-time passwords (OTPs) on our servers.

Transaction records — including amounts, dates, and payment method identifiers — are retained for a period required by anti-money laundering and responsible gaming compliance obligations. These records are accessible only to authorized personnel and relevant regulators.

Data Retention

We retain your personal information for as long as your account remains active, or as long as necessary to provide you with our services, resolve disputes, and comply with our legal obligations. When your data is no longer needed, we securely delete or anonymize it in accordance with industry best practices.

For closed or suspended accounts, certain data may be retained for up to seven years to meet anti-money laundering, fraud prevention, and legal compliance requirements applicable to online gaming operators in Bangladesh.

Data Security

ad111 employs robust technical and organizational security measures to protect your personal information against unauthorized access, accidental loss, alteration, or disclosure. Our platform uses SSL encryption for all data transmitted between your device and our servers, ensuring that your activity on ad111 remains private and secure.

Access to personal data is strictly limited to authorized employees and systems that require it to perform their function. All internal access is logged and monitored. Despite our best efforts, no method of electronic transmission or storage is completely secure — if you believe your account has been compromised, please contact our support team immediately.

Your Rights Over Your Data

We respect your rights over your personal information. As an ad111 user in Bangladesh, you are entitled to exercise the following rights by contacting our support team:

• Right of Access — request a copy of the personal data we hold about you.
• Right to Rectification — ask us to correct any inaccurate or incomplete personal information.
• Right to Erasure — request deletion of your personal data, subject to legal retention obligations.
• Right to Restrict Processing — ask us to limit how we use your data in certain circumstances.
• Right to Data Portability — receive a structured copy of your data in a machine-readable format where applicable.

We will respond to all valid data rights requests within 30 days. Please note that some requests may be subject to identity verification before they can be processed, and certain legal obligations may prevent us from immediately fulfilling a deletion request.

Cookies & Tracking Technologies

ad111 uses cookies — small text files stored on your device — to improve your experience, remember your session, and analyze how our platform is used. Cookies help us personalize game recommendations, keep you logged in securely, and measure the performance of our pages.

You can control or disable cookies through your browser settings at any time. However, disabling essential cookies may affect core platform features such as login sessions or payment flows. We do not use cookies to track your activity on third-party websites outside of ad111.

Third-Party Links

Our platform may contain references to third-party services or payment providers. ad111 does not control the privacy practices of those external parties and is not responsible for their content or data handling. We encourage you to review the privacy policies of any third-party services you choose to interact with.

Children's Privacy & Age Policy

ad111 is strictly an adult-only platform. We do not knowingly collect personal information from individuals under the age of 21. During the registration process, all users are required to confirm their age and submit valid identification documents. If we discover that personal data has been collected from a user under the age of 21, we will immediately suspend that account and securely delete the associated data.

Changes to This Privacy Policy

ad111 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered users via email or an in-platform notice. Your continued use of ad111 after any changes are posted constitutes your acceptance of the revised policy.

We encourage all players to periodically review this Privacy Policy to stay informed about how we are protecting your information. If you have any concerns about a change to this policy, please reach out to our support team before continuing to use the platform.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how ad111 handles your personal data, our dedicated support team is available to assist you.

Email: [email protected]