Terms & Conditions

Introduction & Scope

Welcome to ad111, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern the use of ad111's website, mobile interface, games, betting markets, promotions, and all associated services. By registering an account, making a deposit, or participating in any activity offered by ad111, you confirm that you have read, understood, and accepted these terms in their entirety.

These terms apply to all players accessing ad111 from Bangladesh, including residents of Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. If you do not agree with any part of these Terms & Conditions, you must immediately cease using the platform. ad111 reserves the right to update or revise these terms at any time, and continued use of the platform following any such update constitutes acceptance of the revised terms.

1. Eligibility & Age Requirement

To open an account and place bets on ad111, you must satisfy all of the following eligibility criteria without exception:

• Age: You must be at least 21 years of age. 21+ only. ad111 operates a strict zero-tolerance policy on underage gambling. We may request age verification documents at any stage.
• Residency: You must be a resident or accessing the platform from a jurisdiction where online betting is not prohibited under applicable local law.
• Single Account: Each individual may only hold one active account on ad111. Multiple accounts are strictly prohibited and will result in permanent suspension.
• Self-Exclusion: You must not be subject to any self-exclusion order or voluntary cooling-off period that you previously requested from ad111 or another gambling operator.

2. Account Registration & Security

When registering an account with ad111, you are required to submit accurate, complete, and truthful personal information. ad111 uses SSL encryption to protect all data submitted during registration and throughout your use of the platform.

• You are solely responsible for maintaining the confidentiality of your username and password. Never share login credentials with any third party.
• Any activity carried out via your account — whether authorised by you or not — is your responsibility until you notify ad111 of any unauthorised access.
• ad111 reserves the right to request Know Your Customer (KYC) verification documents including but not limited to a national ID, passport, or utility bill at any time.
• Accounts that cannot be verified within the required timeframe may be suspended pending the provision of satisfactory documentation.

3. Deposits & Withdrawals

ad111 supports a range of secure and convenient payment methods tailored for Bangladeshi players, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are processed in Bangladeshi Taka (BDT).

• Minimum Deposit: The minimum deposit amount is ৳200. Deposits are credited to your account promptly upon confirmation by the payment provider.
• Minimum Withdrawal: The minimum withdrawal amount is ৳500. Withdrawals are processed within 24-48 hours under normal operating conditions.
• Verification Prior to Withdrawal: ad111 may require full KYC verification before processing any withdrawal request. Funds will not be released to unverified accounts.
• Bonus Funds: Any active bonus balance is subject to applicable wagering requirement conditions before withdrawal is permitted. See Section 4 for bonus terms.
• Fraud Prevention: If ad111's fraud detection systems identify suspicious deposit or withdrawal activity, the transaction may be held pending investigation. ad111 cooperates fully with applicable financial regulation bodies.

4. Bonuses, Promotions & Wagering Requirements

ad111 offers a variety of bonuses including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as BPL, IPL, Eid, and Pohela Boishakh. All bonuses are subject to specific terms and a wagering requirement (rollover) before withdrawal is permitted.

• Claim Period: Bonuses must be claimed within the stated validity window. Expired bonuses are automatically removed from accounts without compensation.
• Wagering Requirement: Unless explicitly stated otherwise, all bonuses carry a standard wagering requirement. Bonus funds and any winnings derived from them cannot be withdrawn until the rollover condition is fully met.
• Game Weighting: Different games may contribute differently toward completing a wagering requirement. Slots typically contribute 100%, while certain table games and live casino games may contribute at a reduced rate.
• Abuse Policy: ad111 reserves the right to void bonuses and related winnings if it determines that a player has abused or attempted to exploit any promotional offer in bad faith.

5. Fair Play & Prohibited Conduct

ad111 is committed to delivering a fair and transparent gaming environment. All games on the platform use certified RNG (Random Number Generator) technology to ensure fair outcomes. Players are expected to conduct themselves in a lawful and respectful manner at all times.

• Collusion: Colluding with other players to gain an unfair advantage is strictly forbidden and will result in immediate account closure and forfeiture of all balances.
• Software Manipulation: Using bots, scripts, or any automated software to interact with the ad111 platform is a severe violation. ad111 employs advanced detection systems to identify and penalise such behaviour.
• Fraudulent Chargebacks: Initiating a fraudulent chargeback on a deposit already used for gambling purposes is considered fraud. ad111 will pursue recovery of such funds through all available legal channels.
• Disrespectful Behaviour: Abusive, threatening, or offensive behaviour directed toward ad111 staff or other players via any communication channel will result in suspension of account access.

6. Account Suspension & Termination

ad111 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion for reasons including but not limited to the following:

• Breach of any provision contained within these Terms & Conditions, including the age requirement, single-account rule, or fair-play obligation.
• Reasonable suspicion of money laundering, fraud, match-fixing, or any other criminal activity connected to the use of ad111.
• Failure to complete requested KYC verification within the designated period, or the submission of falsified or fraudulent identification documents.

7. Privacy & Data Protection

ad111 takes the privacy of its players seriously. Personal data collected during registration and ongoing use of the platform is handled in accordance with our Privacy Policy. We employ SSL encryption and industry-standard security protocols to protect your information against unauthorised access, disclosure, alteration, or destruction. We do not sell or share your personal data with third parties for marketing purposes without your express consent. For full details on how we collect, store, and use your data, please refer to the ad111 Privacy Policy.

8. Limitation of Liability

ad111 provides its platform on an "as is" and "as available" basis. While we make every reasonable effort to ensure continuous availability and accurate game outcomes, ad111 shall not be liable for any losses arising from service interruptions, technical faults, delays, or errors beyond our reasonable control, including but not limited to power outages, internet service provider failures, or third-party payment processing delays.

In no event shall ad111's total aggregate liability to any player exceed the total value of funds deposited by that player into their ad111 account in the 30-day period immediately preceding the event giving rise to the claim. Gambling inherently carries risk; players accept this risk when they choose to wager real money on ad111.

9. Amendments to Terms

ad111 reserves the right to amend, update, or replace these Terms & Conditions at any time without prior notice. When changes are made, the revised terms will be posted on this page with an updated "Last Updated" date. It is your responsibility to review these terms periodically. Your continued use of the ad111 platform after any modification constitutes your binding acceptance of those changes. If you object to any amendment, you must stop using the platform and contact our support team.

10. Governing Law

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. Any unresolved disputes shall be subject to binding arbitration in the jurisdiction applicable to ad111's operations. By using ad111, you consent to the exclusive jurisdiction of the relevant courts or arbitration bodies for the resolution of all such disputes.

11. Contact & Player Support

If you have any questions about these Terms & Conditions, wish to raise a dispute, or require assistance with your account, our support team is available 24/7. You can reach us by email at [email protected]. Please include your registered username and a clear description of your query in all correspondence to help us resolve your issue as quickly as possible.

ad111 aims to respond to all support queries within 24 hours Bangladesh Standard Time (BST, UTC+6). For responsible gaming enquiries, self-exclusion requests, or concerns about problem gambling, our dedicated responsible gaming team is available and trained to assist you confidentially.